Useful Support Services
If you are worried about anything, it could be something big or something small – don’t bottle it up. It can really help if you talk to someone. If there is something on your mind, ChildLine is here for you. You can get support from a counsellor on their online chat or call their helpline.
Call 0800 11111
Health and Wellbeing
The NHS Choices website offers factual information on hundreds of medical conditions, as well as a 24 hour helpline where you can speak to a medical professional. Call 111.
NHS direct – 0845 46 47/111
Drinkaware is an independent, UK-wide charity. Their website offers accessible, evidence-based information about alcohol and its effects and an online chat service that offers support.
Call 020 7766 9900
Offers individual or group work programmes with young people up to the age of 19, who are misusing drugs and alcohol.
Call 0161 839 2054
Runaway Helpline offers confidential support to young people aged 11-17. If you are thinking about running away, have already run away, or if you have been away and come back you can contact them.
You can also contact them if you are worried that someone else is going to run away or if they are being treated badly or abused.
Call or Text 116 000 Free from any phone even without credit
1-2-1 Webchat every day 14:30-21:00
Beat provides helplines, online support, web chat and a network of UK-wide self-help
groups to help adults and young people in the UK beat their eating disorders.
Call the YouthLine (under18s) on 0808 801 0711 or email firstname.lastname@example.org
Adult Helpline 0808 801 0677 or email email@example.com
Kooth is an online counselling and emotional well-being platform for children and young people. It is free, safe and anonymous.
Mon – Fri 12:00-22:00
Sat – Sun – 18:00-22:00
CALM – Campaign Against Living Miserably
The campaign against living miserably (CALM) exists to prevent male suicide in the UK. CALM is an anonymous and confidential service, and it won’t show up on your phone bill.
Call 0800 58 58 58 (Mon-Sun 17:00 – 00:00)
Webchat also available Mon-Sun 17:00 – 00:00
Centrepoint is a youth homlessness charity that helps vulnerable young people by giving them the practical and emotional support they need to find a job and live independently.
Call 0808 800 0661 (Mon-Fri 09:00-17:00)
Online Chat Mon-Fri 10:00-16:00
YOUNGMINDS aims to make sure young people get the best possible mental health support, have the resilience to overcome life’s difficulties and are supported and empowered, whatever the challenges.
Text 85258 for support and if it is urgent help you need text YM to 85258
If you are a parent worried about a child call 0808 802 5544
Rape Crisis Centre’s offer specialist support and counselling services for women and girls of all ages, who have experienced any form of sexual violence at any time in their lives, whether recently or in the past.
Call 0808 802 9999.
St Mary’s Sexual Assault Referral Centre (SARC)
Provides a comprehensive and co-ordinated forensic, counselling and aftercare service to men, women and children living in the Greater Manchester and Cheshire area who have experienced rape or sexual assault, whether this has happened recently or in the past.
Call 0161 276 6515
The Hideout is a web space dedicated to helping children and young people understand more about domestic abuse, and how to take positive action if it’s happening to them.
Domestic Abuse Helpline
The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women’s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.
Call 0808 2000 247
Pregnancy Support/ Options
The Northern Contraception and Sexual Health
Contraception and Sexual Health Services to men and women of all ages in our clinics. 280 Upper Brook street, Manchester. M13 0FH.
Call us on 0161 701 1555
Central Booking Line
If you think you need an abortion you can ring the Central Booking Line to arrange an appointment at your nearest clinic or hospital. Free and confidential.
Call 0345 365 0565
BPAS (British Pregnancy Advisory Service)
BPAS offer affordable private abortion, contraception and reproductive health services across the UK.
Call 03457 30 40 30
Education for Choice (EFC)
EFC is a project of Brook, supporting young people’s right to informed choice on abortion.
Call 020 7284 6056
End the Fear – Greater Manchester
Anybody who is experiencing domestic or sexual violence can find help, support and advice here. We also provide support to people who know someone who may be being abused.
Call 0161 636 7525 (Mon-Fri 10:00-16:00)
Sexuality and Gender
The Proud Trust
Lesbian and Gay Youth Manchester (LGYM) is a lesbian, gay, bisexual,trans,other identities, unsure or questioning youth project based in the city centre for young people aged 12+.
Call 0161 660 3347
If you are struggling with figuring out your identity, questioning your sexuality or perhaps not feeling at your best it is important to seek help and support to help you deal with and manage your feelings.
Call 0345 3 30 30 30
It Gets Better
The It Gets Better Project’s mission is to communicate to lesbian, gay, bisexual and transgender youth around the world that it gets better, and to create and inspire the changes needed to make it better for them.
The Proud Trust have an Education and Action group in Manchester for young people who identify as trans or are questioning their gender. The Afternoon tea takes place on the 2nd and 4th Sunday of every month for ages 16-25.
Call 0161 660 3347
FGM (Female Genital Mutilation) Support and Advice
If you think you are in danger of being cut (undergoing FGM) you can get support by going on Childline’s website for more information, an online chat or you can call their helpline on 0800 1111.
If you or any child or young person is in immediate danger, call 999 to speak to the police.
NSPCC has a helpline dedicated to giving advice, information and support to anyone who is worried about a child being or has been a victim of FGM.
Call 0808 800 5000 or email firstname.lastname@example.org
If you are a parent who is worried call 0800 800 5000 or email email@example.com
Afruca promotes the rights and welfare of african Children in the UK. They offer support for children, young people and families who have been a victim of FGM or are worried about someone.
Call 0207 704 2261 (Mon-Fri 08:30-17:30) or call Manchester Centre for Children and Families 0161 205 9274 (Mon-Fri 08:30-17:30)
NESTAC supports refugees, asylum seekers and other immigrants from the new emerging communities, with a focus on those from African origin living in the North West of England.They have a special focus on violence against women and girls, actively campaigning against Female Genital Mutilation (FGM).
Call 01706 868 993 (Tue-Fri 10:00-16:00)