Useful Support Services


If you are worried about anything, it could be something big or something small – don’t bottle it up. It can really help if you talk to someone. If there is something on your mind, ChildLine is here for you. You can get support from a counsellor on their online chat or call their helpline.

Call 0800 11111

Visit Childline website


Talk to us any time you like, in your own way, and off the record – about whatever’s getting to you. You don’t have to be suicidal.

Call 116 123

Visit Samaritans website   


Health and Wellbeing

NHS Choices

The NHS Choices website offers factual information on hundreds of medical conditions, as well as a 24 hour helpline where you can speak to a medical professional. Call 111.

NHS direct – 0845 46 47/111

Visit NHS Choices website


Drinkaware is an independent, UK-wide charity. Their website offers accessible, evidence-based information about alcohol and its effects and an online chat service that offers support.

Call 020 7766 9900

Visit Drinkaware website


Eclypse Manchester

Offers individual or group work programmes with young people up to the age of 19, who are misusing drugs and alcohol.

Call 0161 839 2054

Visit Eclypse Manchester’s help page


NHS Go is a confidential health advice and information service for 16-25 year olds.

Available for free on iOS and Android, NHS Go provides you with:

  • Free, confidential advice.
  • Instant access to find local services.
  • Quizzes and guides around key health issues.
  • Notification on topics and events relevant to you.
  • Information about your rights under the NHS.

Visit NHS Go Webpage to download the app

Runaway Helpline

Runaway Helpline offers confidential support to young people aged 11-17. If you are thinking about running away,  have already run away, or if you have been away and come back you can contact them.

You can also contact them if you are worried that someone else is going to run away or if they are being treated badly or abused.

Call or Text 116 000 Free from any phone even without credit

1-2-1 Webchat every day 14:30-21:00

Visit Runaway Helpline website 


Emotional Health

42nd Street

Support services for young people experiencing stress, emotional and mental health problems.

Call 0161 228 7321 (Mon-Fri 09:30 – 17:00)

Visit 42nd Street website 



Beat provides helplines, online support, web chat and a network of UK-wide self-help
groups to help adults and young people in the UK beat their eating disorders.

Call the YouthLine (under18s) on 0808 801 0711 or email

Adult Helpline 0808 801 0677 or email

Visit Beat website


Kooth is an online counselling and emotional well-being platform for children and young people. It is free, safe and anonymous.

Online chat:

Mon – Fri 12:00-22:00

Sat – Sun – 18:00-22:00

Visit Kooth Street website 

CALM – Campaign Against Living Miserably

The campaign against living miserably (CALM) exists to prevent male suicide in the UK. CALM is an anonymous and confidential service, and it won’t show up on your phone bill.

Call 0800 58 58 58 (Mon-Sun 17:00 – 00:00)

Webchat also available Mon-Sun 17:00 – 00:00

Visit CALM website


Provide confidential help and advice to young people and anyone worried about a young person to prevent young suicide.

Hopeline Uk (under35)

Call 0800 068 41 41 or 07786 209 697

Visit Papyrus website



Centrepoint is a youth homlessness charity that helps vulnerable young people by giving them the practical and emotional support they need to find a job and live independently.

Call 0808 800 0661 (Mon-Fri 09:00-17:00)

Online Chat Mon-Fri 10:00-16:00

Visit Centrepoint website



YOUNGMINDS aims to make sure young people get the best possible mental health support, have the resilience to overcome life’s difficulties and are supported and empowered, whatever the challenges.

Text 85258 for support and if it is urgent help you need text YM to 85258

If you are a parent worried about a child call 0808 802 5544

Visit YOUNGMINDS website


Bullying/Abuse/Sexual Abuse


If you think that a child is in immediate danger please dial 999. If you are a child or young person who needs help, please call Childline on 0800 11 11.

Alternatively, please call 0808 800 5000 free and confidential NSPCC 24 Hour Child Protection Helpline.

Rape Crisis

Rape Crisis Centre’s offer specialist support and counselling services for women and girls of all ages, who have experienced any form of sexual violence at any time in their lives, whether recently or in the past.

Call 0808 802 9999.

Visit Rape Crisis website

St Mary’s Sexual Assault Referral Centre (SARC)

Provides a comprehensive and co-ordinated forensic, counselling and aftercare service to men, women and children living in the Greater Manchester and Cheshire area who have experienced rape or sexual assault, whether this has happened recently or in the past.

 Call 0161 276 6515

Visit St.Marys SARC Website



Women’s Aid

A national charity working to end domestic violence against women and children, supported by a network of services across the UK.

Call 0808 2000 247

Visit Women’s Aid Website


The Hideout

The Hideout is a web space dedicated to helping children and young people understand more about domestic abuse, and how to take positive action if it’s happening to them.

Visit The Hideout website


Supporting Male Survivors of Sexual Abuse and Rape.

Call 0161 236 2182

Visit Survivors Manchester website


Domestic Abuse Helpline

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women’s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

Call 0808 2000 247

Visit Domestic Abuse Helpline website

Karma Nirvana

Karma Nirvana supports victims of honour-based abuse and forced marriage.

Call 0800 5999 247 (Mon-Fri 09:00-17:00)

Visit Karma Nirvana website


Pregnancy Support/ Options

The Northern Contraception and Sexual Health

Contraception and Sexual Health Services to men and women of all ages in our clinics. 280 Upper Brook street, Manchester. M13 0FH.

Call us on 0161 701 1555

Visit The Northern Sexual Health website


Central Booking Line

If you think you need an abortion you can ring the Central Booking Line to arrange an appointment at your nearest clinic or hospital. Free and confidential.

Call 0345 365 0565

BPAS (British Pregnancy Advisory Service)

BPAS offer affordable private abortion, contraception and reproductive health services across the UK.

Call 03457 30 40 30

Visit British Pregnancy Advisory Service website

Education for Choice (EFC)

EFC is a project of Brook, supporting young people’s right to informed choice on abortion.

Call 020 7284 6056

Marie Stopes

Marie Stopes provide private and NHS abortions as well as other sexual healthcare services.

Call 0345 300 8090

Visit Marie Stopes website


Disrespect Nobody

Disrespect Nobody is a campaign from the Home Office to raise awareness of abuse within relationships, and domestic abuse.

Visit Disrespect Nobody website

Bish UK

Bish UK is a site offering loads of advice on relationships, sex, and much more besides!

Visit Bish UK website

End the Fear – Greater Manchester

Anybody who is experiencing domestic or sexual violence can find help, support and advice here. We also provide support to people who know someone who may be being abused.

Call 0161 636 7525 (Mon-Fri 10:00-16:00)

Visit End the Fear website


Mens Advice Line

Men’s Advice Line is a confidential helpline for men experiencing domestic violence from a partner or ex-partner (or from other family members).

Call 0808 801 0327 (Mon-Fri 09:00-17:00)

Visit Mens Advice Line website




Sexuality and Gender

The Proud Trust

Lesbian and Gay Youth Manchester (LGYM) is a lesbian, gay, bisexual,trans,other identities, unsure or questioning youth project based in the city centre for young people aged 12+.

Call 0161 660 3347

Visit The Proud Trust website

LGBT Foundation

If you are struggling with figuring out your identity, questioning your sexuality or perhaps not feeling at your best it is important to seek help and support to help you deal with and manage your feelings.

Call 0345 3 30 30 30

Visit LGBT Foundation website


It Gets Better

The It Gets Better Project’s mission is to communicate to lesbian, gay, bisexual and transgender youth around the world that it gets better, and to create and inspire the changes needed to make it better for them.

Visit It Gets Better website

Afternoon Tea

The Proud Trust have an Education and Action group in Manchester for young people who identify as trans or are questioning their gender. The Afternoon tea takes place on the 2nd and 4th Sunday of every month for ages 16-25.

Call 0161 660 3347

Visit The Proud Trust website

FGM (Female Genital Mutilation) Support and Advice


If you think you are in danger of being cut (undergoing FGM) you can get support by going on Childline’s website for more information, an online chat or you can call their helpline on 0800 1111.

If you or any child or young person is in immediate danger, call 999 to speak to the police.

Visit Childline FGM website 


NSPCC has a helpline dedicated to giving advice, information and support to anyone who is worried about a child being or has been a victim of FGM.

Call 0808 800 5000 or email

If you are a parent who is worried call 0800 800 5000 or email

Visit NSPCC FGM website


Afruca promotes the rights and welfare of african Children in the UK. They offer support for children, young people and families who have been a victim of FGM or are worried about someone.

Call 0207 704 2261 (Mon-Fri 08:30-17:30) or call Manchester Centre for Children and Families 0161 205 9274 (Mon-Fri 08:30-17:30)


Visit Afruca website


NESTAC supports refugees, asylum seekers and other immigrants from the new emerging communities, with a focus on those from African origin living in the North West of England.They have a special focus on violence against women and girls, actively campaigning against Female Genital Mutilation (FGM).

Call 01706 868 993 (Tue-Fri 10:00-16:00)

Visit Nestac website


Need to talk to a human?

Call our advice line on:

0161 701 1555